What you will learn in this lesson:

1. General overview of clients.
2. How a client gets a care plan and services.
3. The types of personal care services a client may receive.
4. Working with a client as an individual.
5. Common changes associated with aging.
6. Importance of honoring differences in caregiving.
7. Basic state and federal client rights laws.
8. Advance Directives.
9. The Long-Term Care Ombudsman Program.
10. Adult abuse, abandonment, neglect, and financial exploitation.
11. Your responsibility as a mandatory reporter.
12. Understanding the types and risks of restraints and safer alternatives.
13. Problem solving and its importance in caregiving.